Dave
GBNew customer with Hard Assets Alliance As a new customer with Hard Assets Alliance and a prospective metals purchaser, contacted your company via telephone and talked with Lindsey. She was very patient and helpful with this newbie. She answered all questions and made the purchase of metals for us very easy without incident. Lindsey does a good job.
LaNeal Posey
GBWhen I first joined Hard Assets… When I first joined Hard Assets Alliance, the people of HAA strove to help me any way they could. They held my hand and helped walk me through the processes necessary to buy my gold and silver coins. They were exemplary team members and truly went above and beyond their normal duties.
Bob Fies
GBHappy HAA customer Happy HAA customer. I joined HAA 4 years ago and have had no problems whatsoever. All phone calls answered within two minutes and responded to efficiently. One IT glitch yesterday corrected within 24 hours. Highly competitive rates for buying and selling and straightforward competitive storage rates. All money transactions smooth. Strong security measures make me verify any contact or transaction-- a bit of a hassle but I don’t mind as it’s for my security. They have been supported throughout this time by people I trust-- Doug Casey, Bill Mauldin, Chris Martenson-- all solid investment folks. I strongly recommend them.
Barbara
GBJanelle was so patient and wonderful Janelle was so patient and wonderful . I don’t write many reviews but I wanted to express how helpful she was . My sister and brother in law have dementia and Alzheimer’s . Luckily they filled our POA but we are still in process of finding their accounts and understanding what I need to do . She was helpful in clarifying what Entrust Group is and hard assets . I once again want to say how much I appreciate her patience and explanation with such clarity and caring !
Sasha
GBMisleading, worst precious metal company around. Set up delivery from same vault but made me pay 3 shipping fees of $40 each. Then items were not received but when calling FedEx they were returned to shipper. Items not returned to vault and emails and phone calls have been ignored. I would stay far away. I will never buy from them again. Horrible experience.