Jason you have no idea how we greatly… Jason you have no idea how we greatly appreciated your assistance during this mortgage loan process. Thank you for quickly responding to all our questions and resolving our concerns. We have been totally satisfied with your help and expertise. We appreciate the level of service and professionalism given by You, Nicole, Matthew and your team. We will definitely recommend your name to anyone needing mortgage services. Thank you for everything. Sincerely, Curtis, Gloria, Devine & Vanessa

Everything was awesome! Everything was awesome except for the overwhelming updates/incomplete documents from the VA loan side. There has to be a fix to this. Wrong closing dates, incomplete/missing numbers. Planet Home Lending has there stuff together, I wish VA loan side would streamline there process better.

Fixed VA loan Fixed VA loan. Got at 2k. And out of nowhere with zero notice my mortgage increased to 2,947.87. Almost an increase of 1k. And with that being said no notice. Nothing, I have a homestead exemption in. Which was supposed to lower my mortgage. Not increase. And no real solution to get my mortgage back to the original 2k. This is completely unacceptable. I am very upset with planet home lending. And at this point would not recommend them to fellow veterans and service members.

Extremely satisified! Cassandra and Ken were extremely helpful and patient throughout this entire process. We had a few issues which altered our closing dates, and they both were very flexible in helping me close at our desired date. Cassandra and Ken are true professionals and I would recommend their team to anyone in the market.

Randy was great to work with Randy was great to work with through the entire process. He offered great advice, has creative options when needed, but always wants you to be comfortable with what you are doing so never pushy. He was great at explaining the process and being proactive in communications so we were never left guessing. All around it was a great experience working with Randy. I would highly recommend!