Frustrating This is a Government program and understandably it was frustrating as it was unnecessarily confusing and no common sense was used in underwriting. Too many duplicate questions. How many times or ways do you have to explain your situation? I needed this loan but felt like you thought I had nothing else to do but answer the same questions over and over again and time was of the essence with my situation. I was beginning to feel as though if you stalled long enough I would give up and not complete the process. Wasn't this program designed to help people in need? My processor was kind and understanding but had to adhere to all the useless regulations imposed. I worked in loan origination for 40 years and my initial feelings about an application would tell me if it was feasible or not and what red flags were to be address in advance, not left to last minute delays. You learn to circumvent delays and avoid last minute disappointments.

Michelle is Awesome! Our loan officer, Michelle Huff, could not have been more helpful and solicitous to us during this process. We recommend Michelle to anyone looking to refinance or redo their loan profile. She always went the extra mile to reassure us with honesty and forthrightness. We (my husband and I) feel like we have made a lifelong friend. Thank you Michelle and Reverse Mortgage for helping make our dreams come true.

Very good dealing with unusual circumstances Both Brandi and Janis did very well in explaining the complexities of a HECM reverse mortgage. Even though years ago I was a Real Estate Broker, today's RM is a different beast. I perceived just a bit of confusion with forms that seemed to be for any mortgage but they always promptly contacted me to explain. Would recommend again!

Reverse mortgage PETER & LIZ Perry My husband and I just closed on a reverse mortgage with Reversemortgage.cominc. Adam Garrett and Harry Castilow were so very helpful, professional, very responsive to all the questions that arose during the difficult process. Our trust in them was very well placed. They were very knowledgeable and worked dilligently to make a deadline for us to keep our home. We would highly recommend this team for a reverse mortgage. Honesty, patience, and accuracy was displayed throughout this process. We are so thankful for Adam and Harry to guide us through. GOOD PEOPLE indeed.

Excellent to work with- Paul Betts We were looking for a reverse mortgage company and Paul was the first to make us fell right at home. We had some detours on the way to get the reverse mortgage closed but it always was the underwriter that wanted something more or wanted something changed. Paul hung in there llike a champion with us. Never giving up and keeping in touch at all times just to let us know and assured that it would close. Thank you Reverse Mortgage and Paul. Would recommend Reverse Mortgage to any one looking for a reverse mortgage