I sent a gift card to a difficult… I sent a gift card to a difficult person. She did not get it in the time in which I was told by no fault of Granny. The USPS was so slow in getting the mail delivered on that time frame. Not the first time USPS did not deliver in a timely fashion. I had called and spoke to a wonderful young lady at Granny and we together decided to give the mail a few more days. It took them to the wire. Granny and personnel are perfect and I will select them for my needs again.

Easy Transaction I appreciate that Apple Pay is a payment options so my cards don’t get declined for fraud prevention. I was able to send an out-of-state co-worker a gift card for his family. Thank you for allowing a simple transaction/process!

Cancelled Christmas order on Christmas Eve Ordered Christmas gift cards for each of my 7 Grandchildren. Paid extra to ensure they arrived by Christmas. Ordered on 12/19 and advertised arrival in 4 days. Here it is Christmas Eve and no cards. Took forever to figure out how to talk with a real person who just cancelled my order and said sorry we had an internal error and your order did not process. That is just not acceptable.

TRUE TO THEIR WORDS I selected GCG because of the webpage, and seeing they were based in Pittsburgh, Pa. (I am from W. Pa.) I trusted them and spent $1400 in family gift cards. I was able to go through the process of online purchasing-- even as a computer illiterate granddad (not grandma). The ordering was well designed and straightforward. There was some confusion about the confirmation and processing, but, within 2 days they did EXACTLY what they said they do...they custom printed cards (with my picture) and delivered all 9 Visa gift cards in Tn and Me. The recipients were thrilled, and I was thrilled. I will use GCG again. AAron in Fl.

Apple Pay The fact that I can only use the card online is the biggest downside. I know you can get a physical card but why not allow the e-gift card to be usable for Apple Pay. Thank you for replying! These gift cards are gifted to me by my non-profit. I do appreciate the response. Despite not being able to add it to my mobile wallet, a gift card is still a nice surprise, my only other feedback maybe is to add a transaction list of what we used the card for.