Cancelled Christmas order on Christmas Eve Ordered Christmas gift cards for each of my 7 Grandchildren. Paid extra to ensure they arrived by Christmas. Ordered on 12/19 and advertised arrival in 4 days. Here it is Christmas Eve and no cards. Took forever to figure out how to talk with a real person who just cancelled my order and said sorry we had an internal error and your order did not process. That is just not acceptable.

I ordered a Visa gift card as a… I ordered a Visa gift card as a Christmas present. Even after registering the card it was declined. The recipient tried it at Walmart, Amazon and Publix and was declined at each place. I was unable to get assistance from their non-existent customer service. Now I'm out $100 and recommend staying far far away from this sham of a company.

Good service Good service. I like the convenience. I have had issues with multiple cards on a single order. Website does not permit using the TAB key to complete a line entry and jump to the next field which is bad. Also, if you copy a prior card it's not easy moving through it to edit it with other info. As such, it's taken more time than I would like, but other than these small issues I am thrilled with the service.

Easy Transaction I appreciate that Apple Pay is a payment options so my cards don’t get declined for fraud prevention. I was able to send an out-of-state co-worker a gift card for his family. Thank you for allowing a simple transaction/process!

Confusing email regarding shipping. Please note in your notification email, the subject line states the card has shipped but in the body of email it states "will be shipping soon". Confusing.