Apparently credit card companies put… Apparently credit card companies put out alerts on gift card purchases, which leads to some cancellations. My gift card did go thru but was cancelled on several occasions as well. An erratic and frustrating process. Now I am waiting for processing on another gift card order. A long wait.

I sent a gift card to a difficult… I sent a gift card to a difficult person. She did not get it in the time in which I was told by no fault of Granny. The USPS was so slow in getting the mail delivered on that time frame. Not the first time USPS did not deliver in a timely fashion. I had called and spoke to a wonderful young lady at Granny and we together decided to give the mail a few more days. It took them to the wire. Granny and personnel are perfect and I will select them for my needs again.

E-gift cards I have been buying from Gift Card Granny for years. I have never had a problem getting an e-gift to anybody I've ever ordered for. Christmas 2023 I bought my brother-in-law a $100 e-gift card. 4 months later he tells me he cannot located in his emails. I contacted gift card granny and explained what happened. I did not have a certificate number to give them. I only had my name and email address and his name and email address. They immediately found his certificate and noted he received it but it was not used. Within minutes they sent him a replacement e-gift! I highly recommend gift card granny for all your e-gifts for any age. I will continue to be using them.

Apple Pay The fact that I can only use the card online is the biggest downside. I know you can get a physical card but why not allow the e-gift card to be usable for Apple Pay. Thank you for replying! These gift cards are gifted to me by my non-profit. I do appreciate the response. Despite not being able to add it to my mobile wallet, a gift card is still a nice surprise, my only other feedback maybe is to add a transaction list of what we used the card for.

Worst ever for communication Worst ever for communication! 1 phone number is disconnected, can't get ahold of a real person! Trying to settle a dispute, but have gotten nowhere! This company is probably raking in the cash, but to cheap to spend on operators for customer service! Don't trust, Gift Card Granny!!