Customer service was EXCELLENT Customer service was EXCELLENT! Phone calls are answered immediately or returned quickly. Russell Jameson and Allison Mull made sure the process was easy, transparent, and efficient!

Application Process was Extremely Easy Tessa A. and Jennifer R. were excellent to work with and very responsive during application process. Would have given 5 stars but we had issues with our wire transfer to our bank.

Other then the problems I had sending… Other then the problems I had sending items Tracy was wonderful and very patient in helping get everything together. She was very informative on every step of the process and I thank you for everything done for me.

The representative JP was very helpful… The representative JP was very helpful and offer great insight to help me reach me the goal I was attempting to achieve. If I called and was not able to reach him, he would surely call back and stayed on the call until I was satisfied.

This company was both cordial and efficient. When I filled out general info online, I was just trying to explore what my options were. I didn't realize that I would be bombarded with mortgage company solicitations. Drew seemed to be the exception. H e was cordial and allowed me to have breakfast first before calling back. He was very good in explaining what he could do for us to the degree that there were no surprises. The process was just so.