Great communication Great communication, very easy process. Throughly explained the steps being taken and answered all questions. All involved very helpful.

Helpful, knowledgeable service representative We came across many obstacles while trying to refinance after divorce, but so many Thanks to Marisol Dormeus for her expertise and guidance through these obstacles! She guided us every step of the way until we finally had everything aligned and we were able to close on our refinance. She made the process a lot smoother. Thank you Marisol!!

This company is deceitful This company is deceitful. Said there was nothing I needed to do for the transition to PHH. Misapplied my April pmt. blamed the algorithm. said my ins. had expired and applied your ins. misapplied my April pmt. Doubled my payment. I NEVER had any issue with UWM.I have had a mortgage for over 40 years. I have never had problems with loan servicers like I have with you. Hope you sell me or loose your ability to do any US transactions.

Performance This was my 1st time doing a refinance since purchasing this home in 2004. I'm happy to say I was very pleased with EVERYONE, things were done in a timely manner. The professionalism was OUTSTANDING. Thank you to all whom helped me with this transaction. Hopefully next year the interest rates drop so I can do it all over again. Lol

EXEMPLARY EXEMPLARY! PHH Mortgage has my personal seal of approval. This is my 2nd time working with Marisol and PHH. She demonstrates in-depth knowledge of the process and is professional. The process was seamless because she guided me through with ease and patience, but was persistent for completion.