They went above and beyond and were… They went above and beyond and were very patient with all the BS we had to deal with from other banking entities :)

PHH took the stress out of our refinance. Everyone from day one was very helpful. All our questions were answered. When we did have a question If I called, emailed or texted the response was within minutes. We were kept informed every step of the way. We were very nervous about this but everyone gave us reassurance all through the process. And we never dreamed the process would be complete so quickly.

Great team and fantastic people Matthew and Eric was absolutely fantastic to work with. I could not believe that they refinanced our loan so quickly. Matthew really went above and beyond to explain and help me every step of the way! It was a pleasure to work with him and Eric. I will definitely work with them again!

Great communication Great communication, very easy process. Throughly explained the steps being taken and answered all questions. All involved very helpful.

PHH Mortgage has the worst customer… PHH Mortgage has the worst customer service.. Their customer service centers are in another country where all the reps have very thick accents and are hard to understand. They will charge you for every type of payment unless its a scheduled monthly payment. Documents are are hard to come by. For instance if you want to view your original note you cannot see it on your online account.. you have to request it by mail and they charge you for it.