They went above and beyond and were… They went above and beyond and were very patient with all the BS we had to deal with from other banking entities :)

Easy process It was an easy process from start to finish. Our agent, Marisol Dormeus was awesome. Friendly, courteous, professional - the epitome of a customer service rep.

EXEMPLARY EXEMPLARY! PHH Mortgage has my personal seal of approval. This is my 2nd time working with Marisol and PHH. She demonstrates in-depth knowledge of the process and is professional. The process was seamless because she guided me through with ease and patience, but was persistent for completion.

This company is deceitful This company is deceitful. Said there was nothing I needed to do for the transition to PHH. Misapplied my April pmt. blamed the algorithm. said my ins. had expired and applied your ins. misapplied my April pmt. Doubled my payment. I NEVER had any issue with UWM.I have had a mortgage for over 40 years. I have never had problems with loan servicers like I have with you. Hope you sell me or loose your ability to do any US transactions.

PHH took the stress out of our refinance. Everyone from day one was very helpful. All our questions were answered. When we did have a question If I called, emailed or texted the response was within minutes. We were kept informed every step of the way. We were very nervous about this but everyone gave us reassurance all through the process. And we never dreamed the process would be complete so quickly.