
customer
GBMy experience with this Card has been… My experience with this Card has been very positive. I have had 2 issues with my Card and they resolved it in a timely manner. They also increased my credit limit without me requesting. The only problem I have is the annual fee.

Ann Saunders
GBI have called 4 different times I have called 4 different times in the last hour. Trying to report fraud & so now my card is blocked, which is fine, but no one can seem to connect me to the right people to report fraud. I give up & will fight the battle tomorrow. Just as a follow up, Credit Card Company reached out to me this morning. Very nice man, Brian, helped me understand what was going to happen with fraudulent charges. New card should come in 7 to 14 days.

ALVETA R TAYLOR
GB😃Agent Lisa answered phone promptly… 😃Agent Lisa answered phone promptly after pressing the *, she spoke very clearly and was very knowledgeable about all my questions concerning my credit card. She even stayed on the phone while I signed into my mobile app to make sure I could actually choose my pin for Atm withdraws. She also explained to me what my daily allowance was.😃

Patricia
GBAmazing customer service from Danlyn Chatman I had the pleasure of speaking with Danlyn Chatman today and she was such a sweet person. I lost my voice and she acted sweet the whole time having so much patience while she helped my husband and I with our 4 cards. She was kind, professional and very helpful. I just want to make sure and do a survey for her and would love it if someone could do something nice for her. She definitely deserves it!

MARTIN
GBYour system would not allow me to sign…Unresolved Your system would not allow me to sign in- still unresolved after spending 20+ minutes on the phone and telling the story twice to two reps. Frustrating for all involved- they are not sure of why your system would not "grant access" no matter which browser was tried!