I was having a difficult time… I was having a difficult time connecting via the internet and I am still having those challenges. After speaking with Javier and Heather, mostly Heather she was able to help get me into the app and I will use that for now. She was very attentive and supportive.

Excellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!

I have called 4 different times I have called 4 different times in the last hour. Trying to report fraud & so now my card is blocked, which is fine, but no one can seem to connect me to the right people to report fraud. I give up & will fight the battle tomorrow. Just as a follow up, Credit Card Company reached out to me this morning. Very nice man, Brian, helped me understand what was going to happen with fraudulent charges. New card should come in 7 to 14 days.

Pleasant and Cheerful Lisa! Lisa was an absolute pleasure to speak with! She was cheerful, friendly, efficient and accurate. It's very rare to come across such a pleasant individual when calling to discuss your bill but she made it a very pleasant experience and I would hire her to work in my call center any day!

My experience with this Card has been… My experience with this Card has been very positive. I have had 2 issues with my Card and they resolved it in a timely manner. They also increased my credit limit without me requesting. The only problem I have is the annual fee.