THE POLITENESS OF A REPRESENTATIVE WELL THE REPRESENTATIVE NAME ARKEYA, WAS A GREAT BIG HELP TO ME WHEN I CALL JUST TO ASK A QUESTION ABOUT MY ACCOUNT. SHE HAD A PLEASANT SPEAKING TONE OVER THE PHONE WITH ME. SHE PUT MY MIND AT EASE AS SHE EXPLAINED, WHAT I NEEDED TO KNOW, AND THEN SHE WAS ABLE TO TAKE MY PAYMENT BEFORE I GOT OFF THE PHONE WITH HER. SO THAT'S WHY I'M GIVING HER A 5⭐️ FOR HER OVER ALL COURTESY AND POLITENESS. THANK YOU

My experience with this Card has been… My experience with this Card has been very positive. I have had 2 issues with my Card and they resolved it in a timely manner. They also increased my credit limit without me requesting. The only problem I have is the annual fee.

I was having a difficult time… I was having a difficult time connecting via the internet and I am still having those challenges. After speaking with Javier and Heather, mostly Heather she was able to help get me into the app and I will use that for now. She was very attentive and supportive.

Customer service was helpful. Card is awful Customer service was helpful. What I do not understand is how i have had this Account for 6 years and I am paying 100 a yr to keep card open with a $750 limit? I have cards with limits over 10k and no annual fee. I should have already been given several increases by now. Regardless, I have closed my account.

Excellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!