The help we needed to be approved for aid Thorough, responsive and knowledgable. They helped us determine if my mom was eligible for benefits and guided us through every step. Once we submitted our application, mom’s approval came within a few months. She now can access the care and support she needs. The team at AVA were great!

Made the complex simple American Veterans Aid made the complex simple. They walked us through the application process, double checked that everything was filled out correctly and helped us provide the requested follow up materials on time. Without their help I do not think we could have completed the process. I find paperwork frustrating and without their help I don't think I could have completed what was required correctly. Great communication with us throughout the entire process.

Staff was so amazing Barbara was the Best Staff was so helpful, Barbara was amazing. Explained everything so I was comfortable with it. Never felt stressed. Delivered what was promised. So far I’ve recommended everyone who asks that they need to reach out to AVA 😃

Impressed with AVA's staff and commitment The AVA guidebook was informative and very helpful for the application process. Everyone I dealt with (on behalf of our 90 yr old Mom) via phone or email was professional, understanding, and very responsive. I was impressed with the turnaround time with every document I sent in via email, and it was confirmed as received as received with a return email. We had requested expedited processing due to age and declining health; and it was honored. Thank you!

Highly Recommend! We were extremely skeptical of this entire process, we had never heard of the benefit and were not sure if we even qualified. AVA was on top of everything from start to finish. Amazing customer service and they did everything they said they were going to do and more. Could not be happier that we trusted them with this whole process.