Unprofessional and unethical company I had to submit a claim in 2018. It took Hiscox 2 years to deal with the repairs, terrible experience of having poor works done by two different companies. They finally offered me a settlement as they were unable to finish the repairs. The costs put against the claim were way higher that they should have been, and included works which were needed due to damage caused by their ‘cowboy’ builders as well as compensation costs for the appalling service. When I cancelled my policy they took out my payment for the month after cancellation.

I can't recommend hiscox to any small business. Misleading marketing. Terrible support. Rude claims department who blatantly reject claims that I confirmed would be covered multiple times with the sales rep. Late responses (or none at all). Overall a complete waste of money, pathetic experience and I can't recommend this company to any small business.

I called to cancel my insurance in… I called to cancel my insurance in early February. I was assured that it would not renew. To my surprise, Hiscox renewed my policy and charged my card for an entire year premium. Now, they refuse to issue more than a 50% refunds. DISHONEST, UNETHICAL CROOKS.

STOP insuring fossil fuels STOP insuring fossil fuels - you are destroying our future! Hiscox is enabling dirty fossil fuel projects. You continue to fuel the climate crisis by underwriting and investing in the expansion of fossil fuels. Impacted communities shouldn't be the ones paying the costs of climate inaction. Polluters and their enablers should be the ones paying. Clean up your act NOW!

Do not use this insurer. Do not use this insurer. Failed to pay valid claims and is drawing out the process of a valid appeal so the businesses involve go outside of business. Getting employees to leave glowing reviews is up there with some shady tactics. Who feels that passionately about taking out insurance they leave glowing reviews like you’ve had, all in a couple of days? Stay away.