Unprofessional and unethical company I had to submit a claim in 2018. It took Hiscox 2 years to deal with the repairs, terrible experience of having poor works done by two different companies. They finally offered me a settlement as they were unable to finish the repairs. The costs put against the claim were way higher that they should have been, and included works which were needed due to damage caused by their ‘cowboy’ builders as well as compensation costs for the appalling service. When I cancelled my policy they took out my payment for the month after cancellation.

Scam artists that won't cancel your policies What a pathetic company that cons its customers, I've seen insurance companies doing everything to grab a penny but not like them. I called on December 29th to cancel all of my policies because of business closure, they played a clever trick on me and only cancelled one of the policies, a month later I notice the charges and called again to find out they didn't cancel both the general and professional liability policies. Well I submit the request again and to date it back to 29 Dec 2023, they never took any action and kept charging me. First week of March 2024 comes and I speak to a guy who was very nice, he said he'll submit the cancellation and date it back to 12/29/23 well the next day I get the charge again. This is is March 13th, 2024 and I call again to check on the cancellation and the fraudulent charges and guess what they still tell me it hasn't been cancelled and the guy says it is now approved back to 26 Feb 2024 effective cancellation, I told him the last guys said it should date back to Dec 29th, 2023 but nothing, so they can scam you out for pennies but you don't have any value with them as a customer, never going to use them ever again!

Still funding dirty fossil fuel… Still funding dirty fossil fuel projects in the name of profit! Climate change is the biggest threat to our planet - yet Hiscoxcontinues to let corporate greed win instead of creating a safe future for everyone. Time to act now! STOP insuring fossil fuels - Insure Our Future NOW!

I can't recommend hiscox to any small business. Misleading marketing. Terrible support. Rude claims department who blatantly reject claims that I confirmed would be covered multiple times with the sales rep. Late responses (or none at all). Overall a complete waste of money, pathetic experience and I can't recommend this company to any small business.

Purchasing liability insurance from… Purchasing liability insurance from Hiscox was an extremely easy process and experience. I was able to get a quote from a very helpful representative over the phone and enroll quickly. Shortly after enrolling, I received all of my policy documents. When I needed to update the policy the next day, another rep was very helpful in showing me how I could easily do that myself via their website and get the evidence of coverage I needed. So far, I am very satisfied with the service Hiscox has provided me.