Hiscox is unfair in its dealings to loyal customers After waiting six months on my claim for damaged done to my custom double doors during a delivery from Lowes in August 2023, Hiscox made an offer today and the amount does NOT cover all expenses. As instructed, I got an estimate from two companies. I only submitted one. Only for them to tell me they will NOT pay all of it. Tell me how does a loyal customer whose door was damaged during a delivery is in any way financially responsible? That's like me damaging the other door in my set and then calling Hiscox telling them to pay for the damage I call. This is robbery and very unfair. I waited six long months only to be duped again by a company that advertises that it is so good. Please. They should close.

Had this company for 4 years Had this company for 4 years. Every year rates went higher and Higher. Then when I files a claim they were not helpful but detrimental. They are the worst of the worst. I went to a real insurance company that exists outside the internet State Farm. Ended up $150 cheaper a month.

Unprofessional and unethical company I had to submit a claim in 2018. It took Hiscox 2 years to deal with the repairs, terrible experience of having poor works done by two different companies. They finally offered me a settlement as they were unable to finish the repairs. The costs put against the claim were way higher that they should have been, and included works which were needed due to damage caused by their ‘cowboy’ builders as well as compensation costs for the appalling service. When I cancelled my policy they took out my payment for the month after cancellation.

Hiscox insurance is a fraud Hiscox insurance is a fraud. They do everything possible to disregard and not respond to claims. Pls DON'T think you have insurance cover as they are only paper. To make it worse they don't respond and they don't realise how much distress they are causing. We are starting court proceedings against them. Having said that they also have ignored emails from our lawyers and only responded once. See you in court Hiscox

I called to cancel my insurance in… I called to cancel my insurance in early February. I was assured that it would not renew. To my surprise, Hiscox renewed my policy and charged my card for an entire year premium. Now, they refuse to issue more than a 50% refunds. DISHONEST, UNETHICAL CROOKS.