Bait & Switch I was quoted a price and agreed to sign up with People's Trust only to have my premium raised almost immediately after becoming a customer. All kinds of BS reasons were given including one that said my home had an unknown pitch.. What? The home was built in 20o1 and insured by other insurance companies with no issues. Essentially People's Trust wanted to charge me more for my home with a new roof then predecessors did with nearly a 20yr old roof, now how absurd is that?

This is the worst insurance company if… This is the worst insurance company if you file a claim. If you call about the status, they shove you to the bottom of the list and repeatedly tell you they need 14 days to review your status, and then another 14 days, and another 14 days. They refuse to acknowledge that I need a new roof - I have sent 4 estimates and pictures! Supervisors do not call back and one is never available. Worst Insurance Company EVER!

Your company and my agent are second to… Your company and my agent are second to none. Help was given before I requested it..very unusual. This company goes beyond anything I ever imagined. They anticipate ways to help us keep our policies up to date and make ways for expedient payment of premiums. I love this. My agent was so helpful and courteous I thought I was dreaming. THANK YOU THANK YOU..

The SLOW Response Peoples Trust Ins Co I filed a claim a few days after hurricane Ian hit SW Florida. After the initial acknowledgement of claim being filed there has been absolutely no contact from adjustor for well over a month to inspect the property or submitting information concerning claim. No response from adjustor assigned to claim, calls went unanswered and mailbox was full. An adjustor finally showed up, outa the blue, one morning. To his credit, the adjustor did do a comprehensive evaluation of all damages; took lots of notes, photos, etc.... and hopefully a fair evaluation of the claim will be processed. Fingers crossed!!!

I am a new customer I am a new customer, therefore, i do not have much to say at this point . However, i must say how helpful your agent was when i made my request for a quote. ( i do not think i am allow to mention her name ) She advised me to upgrade the outdated water pipe that supply water to the property and waited several months until the work was completed. she got me a competitive quote which i accepted without any hesitation. So far things are good.