Hands Down The Best Home Warranty Company This company has always responded positively, professionally and speedily to any issues we've had with our appliances or pool equipment and in the past few years there have been many. Unlike most home warranty companies their contractors never charge a service call fee and on the rare occasions where they didn't have a contractor the company has always sent our reimbursement check for someone we had to call outside of the network in a timely manner. We think it's the best home warranty company out there. #loyalforlife

Completely Satisfied Each time I've needed the services of Complete Appliance Protection, the phone has been answered quickly and my needs have been met right away. I couldn't ask for better service, and I often recommend the company to others.

Home Maintenance & Repair Prior to two years ago, I didn't really believe in home warranty companies. I maintain & repair my own stuff and enjoy the process. When I bought another home last year. having a company was a requirement. So I did my research, and based on reviews and no deductible, I choose Complete Appliance Protection. Used them 3x last year, and it worked out so well that I renewed this year, including washer/dryer and refrigerator. Good thing, because my dryer went out a month later, called them up and they sent a reputable company that I had used last year. Since I'm busy with a new job, it was nice to have it fixed for me and now it was done professionally. I recommend CAP.

Sneaky Appliance Protection The service was great however you need to read the fine print. Complete will only pay a limited amount on any single item. So if your hot water heater goes out the most they will pay is $250. If your AC unit goes out, the most they will pay is $500 (or there about).

Unprofessional scammers I was provided an authorization code in advance and then they denied my claim. What is the point of having a warranty if they just find a way out of it? Their technician "Ashley" stated my authorization code was not an authorization code, despite me reading the email to her. She refused to give me supervisor information and then hung up on me. I attempted to call back twice and no technicians have picked up since. They are clearly a scam company and their employees are unprofessional. My experience does not matter to them, but hopefully my review will prevent someone else from making the same mistake I did by giving them my business. I contacted my realtor, a family friend, so that she and her clients will no longer use Complete Protection. I told every person in the market for a home and/or warranty about my experience too because in this economy, with inflation so high, it's inhumane to take someone's hard earned money, give them false reassurance that they are protected, and then deny a valid claim.