Home Maintenance & Repair Prior to two years ago, I didn't really believe in home warranty companies. I maintain & repair my own stuff and enjoy the process. When I bought another home last year. having a company was a requirement. So I did my research, and based on reviews and no deductible, I choose Complete Appliance Protection. Used them 3x last year, and it worked out so well that I renewed this year, including washer/dryer and refrigerator. Good thing, because my dryer went out a month later, called them up and they sent a reputable company that I had used last year. Since I'm busy with a new job, it was nice to have it fixed for me and now it was done professionally. I recommend CAP.

Unprofessional scammers I was provided an authorization code in advance and then they denied my claim. What is the point of having a warranty if they just find a way out of it? Their technician "Ashley" stated my authorization code was not an authorization code, despite me reading the email to her. She refused to give me supervisor information and then hung up on me. I attempted to call back twice and no technicians have picked up since. They are clearly a scam company and their employees are unprofessional. My experience does not matter to them, but hopefully my review will prevent someone else from making the same mistake I did by giving them my business. I contacted my realtor, a family friend, so that she and her clients will no longer use Complete Protection. I told every person in the market for a home and/or warranty about my experience too because in this economy, with inflation so high, it's inhumane to take someone's hard earned money, give them false reassurance that they are protected, and then deny a valid claim.

No complaint home warranty I have been with CAP for about 5+ years and have not had any issues. I have submitted 2 claims and both paid according to contract. From a microwave to air conditioner. I have found that their vendors have a good reputation. I do wish they would do yearly AC maintenance and possibly send out a reminder (just a little wish list smile)

Satisfied with Complete Appliance Protection Have had CP for the last two years. Recently my washing machine broke. I called and received an immediate approval. I love that I can choose my own repair company. They came out and diagnosed the issue and CP approved the repair. Love the zero deductible and the fact that they paid our bill quickly.

The BEST Home Warranty Service EVER!! The BEST Home Warranty Service EVER!!! Finally a company that stands behind their commitment and not hide behind the "small" Print!