Avoid at all cost Avoid at all cost. They lie. I was told by Chris the salesman that during the 30day trial period if i chose no cancel i would get a full refund. After reading other bad reviews I tried cancelling my plan and they said that company policy doesn't allow refunds during trial periods. total scam company. avoid at all costs

Bee Bee listened and understood my… Bee Bee listened and understood my difficult financial situation having been laid off recently (September). She made the pricing adjustments, explained my policy coverage, thanked me for my 2+years with you and set up my next "affordable" payment. I am Wanda Holland in Kyle, Texas

How great From the moment I answered the call, Karen was so kind and funny. I've never been excited to pay a bill. A customer's experience who has common sense most of the time is based on patient a representative.

Because of financial issues Because of financial issues, I changed my mind about getting the contract set up just now. Joel was very polite, friendly and helpful and in part because of this, when things turn around again, I will likely actually start a contract with American Residential Warranty. I appreciate a company that does not "strong arm" clients who have changed their minds about service.

Joel did his job for me to pay my bill Joel did his job for me to pay my bill. I did try to get a hold of customer service twice to discuss getting a discount for this year and had to wait on phone at least 20 minutes each. Hung up and called back and just paid the invoice without consideration for discount for me a disabled veteran and senior. Joel said that by filling out this review I could get a discount next year. thanks