Pets Best is great! Pets Best is great! Easy to submit claims and quick responses! Coverage is straight forward and transparent. Highly recommend!

Submitting the claim was very easy with… Submitting the claim was very easy with our online account. I was kept updated via email. The final settlement came in a timely matter. We are pleased with our policy coverage and the quick settlement of our claim.

The BEST!!! The easiest, best, most helpful insurance company I have ever dealt with. Bless them

Pretty surprised I was really surprised that the whole claim process took so long. It's a good thing that I didn't need my reimbursement soon because I would have been out of luck. This was probably the longest time it ever took for me to receive my claim reimbursement in a timely manner. If this happens again then I'm going to shop elsewhere for a pet insurance product that has a quicker turn around with the processing of claims.

Not worth the money and inconvenience… So so far it seems the review of claims is taking longer than a week. Also requesta for additional information on claims are inconsistent. I had two claims going, one for each of my pets who both got the exact same annual wellness exam both had itemized receipt. But one was reviewed asking for a document that was had more clear about amount. Last so far the amount reimbursed for wellness items are well under what paid only about 55 % of the total. So basically I would have saved money if I just paid out of pocket. But now I have to pay my premium and pay the difference with will end up totalled to more per year. I will not be renewing service next year.