Barbara
GBQuick and efficient handling of my claim I suffered an unexpected injury that made it impossible to go on my scheduled cruise. Aon Affinity Travel Insurance made it easy for me to file a claim. through their courteous and efficient processing, I received a refund in no time at all. I will never book a cruise without adding their insurance plan.
Joseph Lombardo
GBGreat Experience Had to cancel our cruise due to medical AON recovery of funds process was efficient and allowed me to provide medical documentation as needed for a full refund within 30 days. I will definitely provide AON travel insurance on any and all cruises in the future
Billy S
GBWorked hard to get my refund once I… Worked hard to get my refund once I sent in all of the proper paperwork.
Peter Hyman
GBSmooth and Easy Submissions I found the entire electronic process smooth and easy. If all your documents are in order (this IS key) and they are in files, submitting them is easy. Communications, while automated, were succinct and clear. From initial claim to full payment was around a month. We were very satisfied.
customer
GBEasy appeal of denial While my claim was at first denied, it was based on inadequate information provided by the hospital. It was a very easy process to appeal the denial. After providing some additional information, my claim was approved and quickly paid.