Your agent Delores Franklin was perfect in everyway Your agent Delores Franklin was excellent explaining clearer than any agent I’ve heard before, the medical help I am Qualified for. She speaks clearly with perfect volume and not rushed. She is happy to repeat and makes sure you understand. This is exactly th kind of person you want working for your company.

Your staff developed a program for me… Your staff developed a program for me with a time frame. The starting date was Feb 4. The prescription part was not included because I have VA prescription benefits. I have spent literally hours on the phone with your staffs and now I’m told that the program application is being denied and can’t be renewed until October. Your company/program appears to be very negative and, at this point, gets nothing positive from me.

Friendly voices in responses I was speaking with an agent regarding what options I had for selecting a secondary insurance plan. The gentleman I was chatting with explained everything I asked of him as well as explained all of the details of the plan I was choosing. He took his time and made sure, that I understood what he was speaking of. His name is William DiBlasio. You won't be disappointed with his service.

The agent coded the account… The agent coded the account incorrectly, so the plan was cancelled and I have to wait another month to sign up.

Rep was very knowledgeable & was able… Rep was very knowledgeable & was able to answer all my questions. She helped reassure me of any doubt about picking them up as an insurance company. She laid my options out & gave me the choices. Very comfortable experience.