I was very happy with the performance… I was very happy with the performance of Julia who walked me through the entire thing I could have asked for any better service than what I received thank you so very much

Absolutely first rate customer service Francisco was wonderful….He made certain I could ask and get answers ….the real answers to any question I had….He was patient, responsive and very personable. His willingness to truly listen and understand my concerns gave me confidence he could help me……And, he did. He found the plan that would be perfect for my needs through this next near…. His attentiveness to my questions and my history engendered my trust, and I’m truly satisfied with my decision. Thank you for asking for this review.

Your staff developed a program for me… Your staff developed a program for me with a time frame. The starting date was Feb 4. The prescription part was not included because I have VA prescription benefits. I have spent literally hours on the phone with your staffs and now I’m told that the program application is being denied and can’t be renewed until October. Your company/program appears to be very negative and, at this point, gets nothing positive from me.

Medicare Expert Agents! My representative Lakeysha Martinez is a glorified expert on Medicare! She is intelligent and unrelenting about finding the right coverage to fit my needs. Unfortunately, I had to change plans based on incorrect disability benefits information and we had to start from the beginning and Ms. Martinez was a delight to work with. She knows what to look for and what works with the amount of doctors I see. What I deem most important, her ability to instill confidence in myself knowing that I have chosen the best policy for me! I can’t believe how quickly she responds to voicemail and how pleasant she is to speak with. She isn’t satisfied until the customer is happy. She’s beyond flexible in her work schedule and never once hurried me into a panic. I fully understand my situation and Ms. Martinez found a policy that is perfect. I wasn’t under any pressure and instead was quite pleased with discovering how much Ms. Martinez knows about insurance and all of the pitfalls. She is a superstar in my opinion and I couldn’t be more excited about knowing we did our research together and properly selected a plan. I thank Ms. Martinez everyday (in my prayers) for being so kind and supportive of my decision. I highly recommend this agency.

They told me about the extra benefits…in Medicaid. They told me about the extra benefits that I would receive in Medicaid. Explained everything so I could easily understand what was occurring.