Vivan Chopra
GBKarla was extremely helpful and professional I was able to share my concern with Karla one of the PSI representatives and she went ahead and took care of the issue promptly. I appreciate the quick response and support shown by PSI
Md Mashiur Rahman
GBAsking help I was in a problem to waive my University Health Insurance by putting some information about PSI, then i called customer service for help then she halped me a lot by giving step by step information untill i got everything. That was very helpful for me. Thanks a lot for such kind of great help.
Rajat Vajpeyi
GBI was helped by Madesin I was helped by Madesin; my niece was applying for loan and we needed to clarify some information. Even though I called over the weekend, and was connected to Madesin in a minute. There was hardly a hold-time. Once connected, Madesin was polite but thorough and efficient. She understood my questions, clearly provided the information, and even waited for me to confirm that what she told me helped me solve my problem as I filled out the form on their website. Overall an excellent service.
Gab N
GBWow customer service blows me away! Wow customer service blows me away! I bought a wrong plan out of panic and I called PSI and had the pleasure to speak with Odette! Her courtesy and kindness made my day and makes me consider getting a plan with PSI once I become eligible! Such great impression about the company already with their customer service!
Bonaventura Baharie
NLPsi #1 insurer of Students Year abroad?! Ha! Psi which claims to be the No1 health insurer for year abroad students is an absolute scam. A year after my daughter was in a RTA sustaining a serious head injury which required medical care while she was in the US, they still have not honoured claim and are still trying to wriggle out of paying her medical bill under various spurious ‘further requests’. Avoid this company - they make it very easy to sign up and we selected the top tier of cover. However if you are unlucky enough to actually need to claim for a serious accident and need this insurance company to honour and settle your claim ; forget it! GBG, their intermediary ‘customer service’ department have clearly and cynically been tasked with not honouring claims. What PSi does do is sell insurance; it’s just that they don’t pay out when you need it. Absolutely disgraceful! Save yourself a year of aggravated and unnecessary psychological stress and choose another provider!