As a customer service representative… As a customer service representative she was very efficient in terms of making me feel valued and cared for.

Psi #1 insurer of Students Year abroad?! Ha! Psi which claims to be the No1 health insurer for year abroad students is an absolute scam. A year after my daughter was in a RTA sustaining a serious head injury which required medical care while she was in the US, they still have not honoured claim and are still trying to wriggle out of paying her medical bill under various spurious ‘further requests’. Avoid this company - they make it very easy to sign up and we selected the top tier of cover. However if you are unlucky enough to actually need to claim for a serious accident and need this insurance company to honour and settle your claim ; forget it! GBG, their intermediary ‘customer service’ department have clearly and cynically been tasked with not honouring claims. What PSi does do is sell insurance; it’s just that they don’t pay out when you need it. Absolutely disgraceful! Save yourself a year of aggravated and unnecessary psychological stress and choose another provider!

Great support The support service was really fast and great. Thanks, specifically to Madesin who answered all my questions and helped me through the process.

Wow customer service blows me away! Wow customer service blows me away! I bought a wrong plan out of panic and I called PSI and had the pleasure to speak with Odette! Her courtesy and kindness made my day and makes me consider getting a plan with PSI once I become eligible! Such great impression about the company already with their customer service!

Amazing customer service I had a really good experience with Odette who helped solve the problems I was facing very patiently. She has a very helpful nature and it was a pleasure to talk to her. I would surely recommend their services in future.