Maxim Golubitsky
ILIt works! I damaged two wheel rims because of a rock on a road. Contacted Carinsurrent, asked and received permission to fix the damage in a garage before returning the car. I received full compensation shortly after submitting the claim.
Zhenya
ILThe company is good, but response time slow This is the amended review for my experience with the company. After some misunderstanding, they handled my claim properly and I was fully paid by the sum charged by the rental company. Although it took a long time to receive the money eventually the company handles the claims properly. Be prepared that part of the payement goes for PayPal fees as probably this is the only way the compang pays claims. I’m ok with that, as it’s only about 3-4%, but may be useful to ask if other options are available. As well there is an additional fee if money is withdrawn to the bank account.
Andrei Brianskii
RUI wrote a refund request more than a… I wrote a refund request more than a month ago. February 19th, and today is April 6th! I sent them 5 letters reminding myself, but they ignore me! they asked me to write a review about myself, so now I'm writing it! do not mess if your money is dear to you! The company replied that they paid. However, they mean a completely different case. Now all my claims they answer that they have already paid. Thus, by acquiring annual insurance you are entitled to only one reimbursement, I suppose.
Ron
ILGood experience Got an insurance for rental car in Iceland, while on the trip I had a tire damage that was not covered by the car rental company. Emailed a claim to CarInsuRent and got the payment fully covered without any problem. Make sure you take photos of everything before and after.
RUIZ BROWN, GLORIA I
GBThey are very fast and efficient They are very fast and efficient. I had to cancel because we changed plans and they were very understanding. I got my full refund. I will definitely use them next time