Kitten accident not covered. I purchased this policy, and then my cat had a freak accident before the 14 day grace period was up, so ASPCA refused to cover anything. I realize this is technically in the contract I signed - so I supposed I shouldn't be angry about it. But ASPCA didn't budge at all with helping me with any percentage of the bill. I was trying to do the right thing by having insurance for my pet but it turns out it didn't matter.

Wow! I have two kittens and I purchased pet health insurance for them in case anything ever happens (which I'm hoping it doesn't). I also got preventative care coverage for them, just to help pay for some things. I wasn't expecting them to refund 50% of my vet bill for preventative care (shots, etc). I would definitely look into it if you have a fur baby. You would rather have it and not need it than not have it and really need it to help cover costs for your pet.

The ASPCA has ALWAYS been great - I can't believe I didn't think to look up their offering sooner… The ASPCA has always been a wonderful organization, so when I read that they were the third party provided by my auto insurance, I was thrilled. To further find that they were not only the best deal for the money AND the process of signing up, inputting claims, and getting the ball rolling was so EASY, I couldn't be happier. So far, I could not ask for a more user friendly, easy service with loads of benefits for our newest member of the family. I'm beyond chuffed. Thanks!

ASPCA does great with their turn around… ASPCA does great with their turn around time when Processing Claims.

I was quite impressed with the customer… I was quite impressed with the customer service rep. She was extremely helpful and patient with my questions. I was able to submit my records and invoice very easily. I also received the direct deposit very quickly.