terrible customer support Called to get information (I've never used travel insurance and had a lot of questions) and left a message. I received a response via text a week later saying they had an emergency and were unable to help me. Exact response was "I would suggest you look online for travel insurance. Try a company like Travel Guard."

A new way to think of insurance Insured Nomads is really the only solution out there for nomads or expats. Working with them is a dream, nothing like the typical insurance experience. From day 1 on, I knew that I can trust them to have my back, something that is VERY much appreciated especially when abroad. I am thankful, to have such great coverage. They really came through for me!

The best insurance booking experience I… The best insurance booking experience I have had so far. The site is easy to use and the simplicity of the polices are easy to understand. They also come with a lot of extra benefits that others I looked at like World Nomads and Nationwide don't - including coverage for stolen phone, laptop, camera, and personal liability. They also access to crisis response (panic button), mental health, telemedicine, airport lounge for delayed flights etc which is pretty great

Purchase experience is lacking Purchase experience is lacking You have a great header with different colors but nothing that shows me what fields are missing. You have fields with muted colors and bold colors visually it doesn’t follow guidelines to ensure a good user experience. I had to guess what I missed because you made fields almost dissapear. There are standards for how to create a effective form for a reason and you experience is very lacking.

Filling application was a little… Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used midnight tonight until departure home. Talked to agent and they confirmed ok to buy while already in Thailand.