The best insurance booking experience I… The best insurance booking experience I have had so far. The site is easy to use and the simplicity of the polices are easy to understand. They also come with a lot of extra benefits that others I looked at like World Nomads and Nationwide don't - including coverage for stolen phone, laptop, camera, and personal liability. They also access to crisis response (panic button), mental health, telemedicine, airport lounge for delayed flights etc which is pretty great

terrible customer support Called to get information (I've never used travel insurance and had a lot of questions) and left a message. I received a response via text a week later saying they had an emergency and were unable to help me. Exact response was "I would suggest you look online for travel insurance. Try a company like Travel Guard."

Easy to buy, great support! Recently bought a travel policy. Seamless onboarding and purchase. I've since had a couple of questions via both email and the chat app regarding my policy. Both times I've been responded to quickly with the answer and best way to move forward. Great experience so far!

A new way to think of insurance Insured Nomads is really the only solution out there for nomads or expats. Working with them is a dream, nothing like the typical insurance experience. From day 1 on, I knew that I can trust them to have my back, something that is VERY much appreciated especially when abroad. I am thankful, to have such great coverage. They really came through for me!

Never received declaration of coverage Never received declaration of coverage, customer service did not respond to multiple inquiries.