TLC
GBPretty easy and quick It was pretty easy to gather the information needed for my claim and post it. And I received my refund in 3 days! Giving 4 stars because I didn’t know until after I started the application that I needed a letter from my physician. I tried to save my info, but had to start over anyway. For medical claims, please let people know before they start posting info that they need this letter!
ORLANDO PACHECO
GBHorrible service Horrible service, I will never purchase anything from them again. I may never fly jet blue again just because they use them as a vendor for travel insurance, which i am not sure why it's call insurance if when you need it can't be utilized
EHMASS
GBClaim process was quick and simple The online claim form was easy to complete, and it allowed me to quickly upload my receipts. Within a week of filing the claim, I received notice that the claim was approved and a check (for more than what I had claimed!) had been deposited into my bank account!
Kip Kuester
GBEasy claim filing, prompt approval, getting paid not so impressed. Claim process was easy to fill out, we got prompt approval, asked for direct deposit and have yet to receive it. Not impressed with customer service, English speaking person seems to be absent. Hard to get customer service without jumping thru several prompts. Not sure that we would use you again, we will see how long it takes to see our money.
Teresa Martinez
GBI had trouble with getting… I had trouble with getting documentation from Holland America Line regarding missing a destination on our itinerary. Finally, HAL sent an email noting the missed destination and our claim was processed. The only issue with Allianz is the policy was for 2 people. The claim was granted but only sent $100 for 1 person. This was quickly resolved with a phone call and now the addional $100 is being processed and is why I am rating Allianz with 5 stars, thank you, Teresa and Steve