ORLANDO PACHECO
GBHorrible service Horrible service, I will never purchase anything from them again. I may never fly jet blue again just because they use them as a vendor for travel insurance, which i am not sure why it's call insurance if when you need it can't be utilized
GEORGE CODDINGTON
GBMy airline ticket refund We cancelled our trip due to a minor medical issue that arose. The Allianz insurance process was generally ok. The only frustration was the number of documents snd exactly which documents they needed to verify snd Get to the finish line. Process could be clearer like “ we need a copy of your medical record” rather than a long list of various Documents that can be required.Check came fast that was nice.
ANDRE MAARTENS
GBI never paid too much attention to the… I never paid too much attention to the travel insurance until the day that I needed it. My wife had an unforeseen accident that resulted in surgery. She could not travel for 6 weeks. I am very thankful to Allianz travel Insurance. They were very efficient and covered all cost. Now I have money to plan our next trip in a few months. Thank You !!
Teresa Martinez
GBI had trouble with getting… I had trouble with getting documentation from Holland America Line regarding missing a destination on our itinerary. Finally, HAL sent an email noting the missed destination and our claim was processed. The only issue with Allianz is the policy was for 2 people. The claim was granted but only sent $100 for 1 person. This was quickly resolved with a phone call and now the addional $100 is being processed and is why I am rating Allianz with 5 stars, thank you, Teresa and Steve
Kip Kuester
GBEasy claim filing, prompt approval, getting paid not so impressed. Claim process was easy to fill out, we got prompt approval, asked for direct deposit and have yet to receive it. Not impressed with customer service, English speaking person seems to be absent. Hard to get customer service without jumping thru several prompts. Not sure that we would use you again, we will see how long it takes to see our money.