Teresa Martinez
GBI had trouble with getting… I had trouble with getting documentation from Holland America Line regarding missing a destination on our itinerary. Finally, HAL sent an email noting the missed destination and our claim was processed. The only issue with Allianz is the policy was for 2 people. The claim was granted but only sent $100 for 1 person. This was quickly resolved with a phone call and now the addional $100 is being processed and is why I am rating Allianz with 5 stars, thank you, Teresa and Steve
orderlyway
GBEasy to choose Choosing a plan was easy (especially as I had a recommendation from a friend who travels extensively and uses Allianz). The plans offered more than met my needs for a few big trips plus my frequent short flight trips with car rentals. I like the idea of having it all covered for the year.
James Stoyka
GBExtremely satisfied Extremely satisfied. Very responsive to pay claim. I read about how easy it was to apply for the insurance, but nothing on how they pay claims. We had a legitimate medical emergency and they paid in full the requested amount in a very timely manner.
Kip Kuester
GBEasy claim filing, prompt approval, getting paid not so impressed. Claim process was easy to fill out, we got prompt approval, asked for direct deposit and have yet to receive it. Not impressed with customer service, English speaking person seems to be absent. Hard to get customer service without jumping thru several prompts. Not sure that we would use you again, we will see how long it takes to see our money.
GEORGE CODDINGTON
GBMy airline ticket refund We cancelled our trip due to a minor medical issue that arose. The Allianz insurance process was generally ok. The only frustration was the number of documents snd exactly which documents they needed to verify snd Get to the finish line. Process could be clearer like “ we need a copy of your medical record” rather than a long list of various Documents that can be required.Check came fast that was nice.