So far, so good Haven't had to file a claim yet so i dont know how well that process is yet. So far when purchasing the year insurnace it was fairly easy. However I still haven't been able to get my account set up. It wont work every time I have tried. I will have to call customer service. Also my only complaint is that I bought the insurance the day I received my chromebook brand new and the only option for what condition it was in was "used". When purchasing the insurance, it was brand new. Other than that, great service so far.

Simple and easy to purchase It was fast, easy and affordable to purchase the insurance for both my daughters laptops. No problems or concerns at all!

Easy Process The online process is pretty simple. However, not all screen content was visible.

School provides computer so purchase… School provides computer so purchase date on form is irrelevant and causes some confusion with people signing up. The choices from drop down menu's is extensive which requires research on the student's computer which can be cumbersome. A specific listing for a specific school, highlighted etc. could provide much more clarity for parents.

Worst website Worst website, I have 2 kids that need cromebook insurance. Put the first kid through after getting bumped off the registration several times, the next day I wanted to add kid 2 to the plan can’t find an add button or menu item that will let me do it. Figuring I missed it or something I called support, only to be told that I would have to use a different email address and set up a second account. Now I have to manage 2 different accounts for the next 4 years, I’ll bet my kids could build a better site.