Tom Agnetti
GBOutstanding Customer Service I called Neptune for a quote when I recieved a notice that my Progressive policy would not be renewed due to hurricanes. Nick Ruscio answered my call and am I Glad he Guided me thru the whole process for over 2 months , he is listens to your needs and Delivers results. Unlike other Ins Agents he was so easy to work with never left me hanging always went a step further for me I will recommend Nick and his company any time because I lived it Great Job Nick Thank You Again Tom A.
SUSAN JOYNER
GBWe had Liberty Mutual insurance for… We had Liberty Mutual insurance for everything. Our house had to have flood insurance so I had liberty mutual and they quoted Almost $4,000 a year and that’s above our home owner’s insurance that we were already paying. I asked our neighbor we they had it through and they recommended Neptune. I looked them up online and got a quote and it was below $700. I was shocked. I would recommend Neptune to everyone.
Linda
GBHappy Customer Was able to get a great price on my flood insurance through their online system and then their customer service reached out to let me know they were available with any questions or concerns. They made it very easy and are a highly rated company for Flood Insurance.
JOHN O'MALLEY JR
GBThe person from Neptune Flood Insurance… The person from Neptune Flood Insurance that we spoke to on the phone was very helpful.
ANONYMOUS
GBGreat Customer Experience Great Customer Experience Website was easy to use and getting the quote and policy was straightforward. There was a minor glitch where my property was mapped to the wrong location. But the customer service team reached out immediately, explained the issue, requoted the policy, and taught me so much about insurance in doing so. Appreciated the patience, professionalism and overall great customer service from Kyle!