JG
GBGreat customer service 🎉 The quick response and service for my immediate request was done with ease -thank you for all your help.
ANONYMOUS
GBGreat Customer Experience Great Customer Experience Website was easy to use and getting the quote and policy was straightforward. There was a minor glitch where my property was mapped to the wrong location. But the customer service team reached out immediately, explained the issue, requoted the policy, and taught me so much about insurance in doing so. Appreciated the patience, professionalism and overall great customer service from Kyle!
JOHN O'MALLEY JR
GBThe person from Neptune Flood Insurance… The person from Neptune Flood Insurance that we spoke to on the phone was very helpful.
SUSAN JOYNER
GBWe had Liberty Mutual insurance for… We had Liberty Mutual insurance for everything. Our house had to have flood insurance so I had liberty mutual and they quoted Almost $4,000 a year and that’s above our home owner’s insurance that we were already paying. I asked our neighbor we they had it through and they recommended Neptune. I looked them up online and got a quote and it was below $700. I was shocked. I would recommend Neptune to everyone.
Rand McNally
GBAccording to the FEMA map According to the FEMA map, my house is not in a flood zone, but FEMA wanted a new updated survey done, so they told my mortgage company that I was in a flood zone, forcing me to either get a LOMA and pay for a survey, or get flood insurance. Fortunately Neptune only charged me 650 per year, that I had to pay out of pocket, the full amount, right away (no monthly payments). So I guess when you're getting screwed, everyone gets a turn, and Neptune was very good at it.