BRENDA BURGESS
GBMy renewal my rate was $450 more from… My renewal my rate was $450 more from last year. The person that worked with me was very kind and we did some digging and found out that the quote was for a different home. I’m glad I checked on it and I’m glad that he helped me With the “for this year.
JOHN O'MALLEY JR
GBThe person from Neptune Flood Insurance… The person from Neptune Flood Insurance that we spoke to on the phone was very helpful.
ANONYMOUS
GBGreat Customer Experience Great Customer Experience Website was easy to use and getting the quote and policy was straightforward. There was a minor glitch where my property was mapped to the wrong location. But the customer service team reached out immediately, explained the issue, requoted the policy, and taught me so much about insurance in doing so. Appreciated the patience, professionalism and overall great customer service from Kyle!
Tom Agnetti
GBOutstanding Customer Service I called Neptune for a quote when I recieved a notice that my Progressive policy would not be renewed due to hurricanes. Nick Ruscio answered my call and am I Glad he Guided me thru the whole process for over 2 months , he is listens to your needs and Delivers results. Unlike other Ins Agents he was so easy to work with never left me hanging always went a step further for me I will recommend Nick and his company any time because I lived it Great Job Nick Thank You Again Tom A.
TONY NAVARRETE
GBThe service was easy to understand and… The service was easy to understand and promptness in returning call with quote. Entire process done within 3 days. Submitted to mortgage company and done. Service rep had excellent people skills in that he explained in clear concise terms for us to understand.