Great Experience Shantelle was very knowledgeable and precise in answering my questions. She was most kind and patient with a feeling of true compassion in helping others. James was as well. Thank you for hiring such people!

WILL SATISFACTION LAST BEYOND THE SALE? Maggie was patient with my confusion, thorough, and appreciated my humor. However, I would appreciate being able to comment without making the person lose their place in the script, getting an "Umm" or meaningless, mouth sounds. This does NOT instill confidence in info being proffered. I can only hope & pray, Maggie does not disappear AFTER the sale, as with ALL other insurance companies.

I guess it’s not your fault more than… I guess it’s not your fault more than 50% of US Retirees are being corralled into fraudulent, privatized Medicare Advantage Plans. I grieve the loss of my Medicare A and B and Senior Care Emblem GHI plan through the City of New York. This promised and credible insurance will be no more come September 1, 2023. Your telephone agent was kind, but truthfully, did very little to relax my apprehension regarding The City of New York’s proposed Aetna Medicare Advantage PPO. Perhaps the availability of a triage team assigned to the 250,000 nyc retirees affected would be useful. Thank you!

Aron was absolutely great at her job! Applause! Thank you Aron! -

My sales agent Justin was stellar… My sales agent Justin did just what he said he would after my initial phone call about 7 weeks ago. He took his time with explanations and always had my best interest in his explanations & suggestions. I especially liked his willingness to provide me with his contact info for any follow up.