The agent was VERY helpful and answered… The agent was VERY helpful and answered all of my questions - I had a lot of them and was very confused about some things, she cleared everything up for me. Beyond the questions she answered, she also told me information about my coverage that I didn't even know about. She was super friendly, courteous and respectful and took as much time as needed to address all of my questions and then some!

Medigap Enrollment First, an agent answered my call rather than getting sent to voice mail. Then, the agent was helpful in identifying a suitable plan and describing payment options and discounts. Finally, she took me through the enrollment process. She was helpful and patient throughout.

Recently I contacted your company and… Recently I contacted your company and there was a woman named Gabriela Viola who helped me with my issues concerning health benifit plans such as supplemental with Medicare etc! I want to report to you that I would wait for five hours on line of the phone or insist to do business with her no matter what anyone else told me or recommended to me! This girl or woman is the very best I have ever spoken to or dealt with! She even listened to my sad story of accidents and divorce and many troubles! I am a combat Veteran from Viet Nam who has 100 per cent ptsd! She thanked me for my service and showed me the most respect when my short term memory was not letting me hear and write everything down! I would like to give her 25 stars and not just five! Keep her, she’s worth a million bucks to you and ten million to me! Sincerely, Gary Martin.. Helicopter Crew chief , door gunner, and Pilot! Viet Nam!

The lady that helped me was so helpful… The lady that helped me was so helpful she gave me the information and help me to it understand things better than before. She also didn’t make me feel bad about not understanding things that is something that doesn’t happen to much for the older people nowadays

Getting explanation of coverage. Getting explanation of coverage. I also experienced about my cost of something that was not explained example cost of specialists was told would be 30 but was actually good but when plan came it was 30 to 60 dollars. With my income $30 is still a struggle. When talking to sales they should be clear on cost.