customerJudy Larkin
GBPeter went above and beyond during our… Peter went above and beyond during our little computer glitch making sure I received the best policy for my travel needs. He also provided me with some good tips related to buying travel insurance in the future.
Roberta Lindsay customer
GBI was attempting to make a credit card… I was attempting to make a credit card payment for travel insurance w/o success, so I contacted support services. The first time, I interacted with Melanie who tried to resolve the problem. After talking w/ two different credit card companies who both said it wasn't on their end, I then spoke with Shanna. She re-entered my info, and my card was accepted. Shanna was also very helpful in telling me about my emails that I would receive.
PRB
GBOutstanding customer service. The agent I dealt with did an outstanding job assisting me in choosing the right insurance for our trip. She saved us money as I was initially going to purchase insurance directly and would have over-insured. She was knowledgeable and patient with my questions. Hopefully we don't have to use it!
Mike Jervis
GBNeeded more information and… Needed more information and clarification than I could get online. Peter was patient and answered all of our questions would definitely recommend and will use their services again. Thank you Peter !!
Greg
GBCourteous and professional She was very professional and took time to explain everything in detail and sent us the information we needed right away. She listened, understood our concerns and answered all of questions satisfactory.