Roberta Lindsay customer
GBI was attempting to make a credit card… I was attempting to make a credit card payment for travel insurance w/o success, so I contacted support services. The first time, I interacted with Melanie who tried to resolve the problem. After talking w/ two different credit card companies who both said it wasn't on their end, I then spoke with Shanna. She re-entered my info, and my card was accepted. Shanna was also very helpful in telling me about my emails that I would receive.
Barbara
GBLuis and Katrina were well informed Luis and Katrina were well informed, knew what best fit our needs and not pushy (wanting me to book right away). They both were very professional quoting the policy information and coverage. I will definitely call you the next time we book any travel.
Rosie
GBgreat experience Always have had a great experience with Aardy. So please I have never had to made a claim, having the insurance puts my mind at ease! The agents are always prompt in responding. This most recent experience was with Shanna and Janet...5 stars.
Diana Landero
GBMy first travel insurance purchase I had questions about terms and the type of policy I should buy. Shanna in the chat was very helpful and thoughtful to referred me to an agent. Melanie, the agent, called me shortly after, her product knowledge and customer service was exceptional, she took the time to explain terms and make recommendations for the coverage I was looking for. Thank you Shanna and Melanie!
customer
GBI talked to an agent who helped me… I talked to an agent who helped me understand the policy. Then when I was ready to sign it, the agent had made all the changes and all I needed to do was go online and hit the Buy Now button. The experience was nice and easy.