Excellent communication skills Excellent communication skills, listened and explained what still needed to be completed i.e. my statements not received so agreed to send tomorrow.

Rude, arrogant and obnoxious, Totally rude staff, bully you into paying there and then when trying to arrange a payment plan, I owe only 1 months payment now and I was forced to go into my wagestream account and draw out money, when I only had 2 remaining payments of my IVA, threatened me with bankruptcy when paid in 7 years worth with little or no problem. They're not interested in your problems, only when you apply for IVA, Avoid like the plague

PLEASE DON'T USE THIS COMPANY ... EVER They set me up paying £250 a month for 5 years in 2019, not affordable but I did it somehow. After 2 years they said I could reduce it, but had to increase from 5 to 6 years, I didn't want to extend but ended up agreeing. The following year they reduced it again because their calculations deemed I was paying more than I could afford, but there was no mention if it extending further this time. One of my debtors continued to chase me for their debt for the first year, despite agreeing to the IVA and agreeing not to contact me, all correspondence was forwarded on to deal with, unknowingly I ended up with a CCJ from them in addition to them being included in the IVA, which should never have happened. Creditfix customer service staff called me stupid and said there is no CCJ, then after providing evidence took 6 months for them to finally accept it was in place telling me it would disappear when the IVA was discharged - that is completely incorrect. They then told me it would be removed within 4 weeks, no surprise but 4 months later it's still in place. It has taken over 12 months to raise a complaint, of which I still have not been given a reference number for or an update, yet they expect me to believe my complaint will be resolved in 8 weeks, with 4 weeks already passed. Additionally without my knowledge they have extended the term for a further 1 year and 4 months, increased my monthly amount, said I cannot reduce the term 'because that's not how it works' so I will now be paying almost £4k above the initial debt I went to them with - so much for some of the debt being written off. I have had no choice but to contact a solicitor. Please please if you are considering an IVA research thoroughly and do not under any circumstances use Creditfix they have broken me and I have at times been too low for words.

If I could give a negative 10 then I… If I could give a negative 10 then I would. I was told today by a credit fix employee that I ( HAD TO GET A JOB AS A REQUIREMENT OF MY CONTRACT ) I AM A LONE PARENT AND FULL TIME CARER OF MY DISABLED DAUGHTER. THAT TODAY HAS INFURIATED MYSELF, I HAVE FILED A COMPLAINT, WATCH THIS SPACE. IF I WAS NOT NOW MY DAUGHTERS FULL TIME CARER, ABSOLUTELY I WOULD BE BACK IN WORK. IM EX VETERAN, MULTI DISCIPLINED ENGINEER QUALIFIED. AND NOW MY DUTY IS TO MY CHILD. I AM NOT ONLY FEELING VERY ALARMED AND DISTRESSED BY CREDITFIX BUT WILL SEEK LEGAL ACTION UPON THEIR REPLY TO MY RECORDED COMPLAINT.

Don’t go to Creditfix for help with debt. I’ve been with Credit fix for nearly a year. I hit rock bottom when my Cat Penne died. Credit fix took all of my details leaving no stone unturned regardless of my input at the time. They left out an important creditor from day one and after many phone calls Creditfix haven’t fulfilled their part of the contract that I signed. They left out other creditors from my IVA who have now sold debts to other companies. Because of this I’m being harassed by phone and text by companies that I’ve never done business with. . I was also asked for more money by Creditfix to be taken from from my creditors to go to creditfix with regards to rising costs in living for living crisis. Which I thought an absolute cheek. Do not use Creditfix. They want to make money from downfalls. You get stuck with an IVA 5 years and turned away from everyone.Creditfix don’t put all of your creditors into your IVA. Creditfix don’t show you what they do with your money. To date I have given Creditfix £1125 and I don’t know where the money is actually going. The adverts are lies. No more harassment is a lie. We take care of your debts is a lie.