No reponse, poor service. I submitted my documents for an annual review on January 16th. On numerous occasions I was told that the documents had been received. Still got intimidating messages saying that my IVA may be at risk. Finally got through to a person last week and still not heard back. This is shocking service and my advice for anyone considering an IVA is to avoid Creditfix like the plague.

Angry Scottish people They're so rude it's unreal, imagine the angry Scottish guy from the simpsons, this is their actual training footage. Clips of him. They speak to you with no respect its like you OWE them something. Honestly, I have a better time dealing with the bailiffs, lol

Horrendous service. Horrendous service. I am still in an IVA 8years after initially joining them. All payments made on time yet additional payments somehow magically appear. I'm at the point of taking legal action against them now. Random Asian cuatowmr service representatives giving varied amounts owed.. Not a single one can give an exact amount. Genuinely, please don't use creditfix. They have a huge hold over you, like me, I'm still trapped 8 years later

If I could give a negative 10 then I… If I could give a negative 10 then I would. I was told today by a credit fix employee that I ( HAD TO GET A JOB AS A REQUIREMENT OF MY CONTRACT ) I AM A LONE PARENT AND FULL TIME CARER OF MY DISABLED DAUGHTER. THAT TODAY HAS INFURIATED MYSELF, I HAVE FILED A COMPLAINT, WATCH THIS SPACE. IF I WAS NOT NOW MY DAUGHTERS FULL TIME CARER, ABSOLUTELY I WOULD BE BACK IN WORK. IM EX VETERAN, MULTI DISCIPLINED ENGINEER QUALIFIED. AND NOW MY DUTY IS TO MY CHILD. I AM NOT ONLY FEELING VERY ALARMED AND DISTRESSED BY CREDITFIX BUT WILL SEEK LEGAL ACTION UPON THEIR REPLY TO MY RECORDED COMPLAINT.

Excellent communication skills Excellent communication skills, listened and explained what still needed to be completed i.e. my statements not received so agreed to send tomorrow.