DO NOT USE THIS COMPANY they start your… DO NOT USE THIS COMPANY they start your payments really low then increase them to over double then drop it down now they said I've got to pay it of for 7 years absolutely disgusting company the women didn't really speak English and was a bloody idiot didn't understand that the company was ripping me off DO NOT USE THIS COMPANY EVER. ROB DOGS MAKE OUT THERE HELPING YOU OUT BUT THEY ARE ROBBING YOU

Worst company ever Worst company ever. When my money decreased by £170 a week and at the same time all the energy and food bills increased. I filled In the annual report and they still expected me to pay. I tried emailing and communicating with them, but they never responded. After 17 months of non payment, they have finally terminated IVA, but they did not tell me, Ive had debt companies contact me. Also, when paying the IVA my creditors were constantly contacting me.

Thank Raheem Latiff Thankyou Raheem Latiff a great service by you and your team. I was not in a good place financially and when you answered my call I felt very comfortable and you gave me options which you put no pressure on. I am very grateful that you have been able to assist me to get back on track. Thankyou for a prompt professional service thankyou for not judging me and been very understanding.

Would give them zero stars Would give them zero stars, if I could have. I have emailed them so many times I have lost count, telling them I am no longer able to pay the IVA, which I was informed by a debt specialist, I had paid their fee in full by the time I emailed them to cancel it. They have completely ignored every email I have sent them and continue to bombard me with emails a texts telling me that I need to update my payment details. I cancelled the debit payment, and got a new bank card, so they can't keep trying to take money from my account.

They were great until a few years ago. They were great until a few years ago. Now its no response unless pushed and even then its a non-response. In short, I've been chasing them for a month about how much of my windfall I can keep in order to go ahead with applying for a mortgage, that I'm now being chased by my landlord about. The only response I have received was a non-response at 5am, to which I immediately replied due to the fact I was awake at that time. I asked clearly what information I needed for I could go ahead with my application and still I haven't received anything. It took 3 weeks to receive a non-response. I've had previous issues with them hounding me for my annual review - despite the fact I had already sent the information. I have even sent chaser emails and requests for confirmation and had nothing, except them threatening to fail my IVA. I will be submitting a formal complaint and, if nothing is heard from this, will be referring to the ombudsmen as not only is this affecting me financially, and mentally but also my landlord