Give you the run around and lie Convenient locations but different customer service agents tell you different answers. Spoke with 3 people over the last week of when I should receive my debit card I ordered last Tuesday. The first person said it should only take 5-7 days, the second said 7-10 days and the third said 5-7 days or 7-10 days. But if you look on Google it says 5-7 days. So extremely inconsistent answers to the same, simple question. The second and third customer service agent also tried putting the blame on the post office. But it is PNC's fault for not putting tracking on a debit card being sent through the postal service. The postal service has enough issues but sending a small envelope from the corporate office in either cinncinnati or Cleveland where they process the debit card to just outside of Pittsburgh takes up to 10 days? That's entirely not on the postal service, because you can receive a postal package from California in less then 10 days. That is 100% the responsibility of PNC for sending a debit card that way and giving customers inconsistent answers of how long it should take. Absolutely absurd and disgusting for a debit card to take up to 10 days to be delivered.

Fraudsters enjoy PNC members' cash for 90 days! I ordered heart meds which I didn't get by the date that the seller mentioned in their confirmation email. Half a month ago I sent a request to the seller's Help center to refund the transaction and didn't get a response. After I filled out the form to PNC about a suspicious transaction they answered that the bank would solve the issue in 90 days!!!

PNC HORRIBLE BANK PNC customer service is HORRIBLE. Unable to solve the most basic banking issue. Take your banking elsewhere.

Terrible customer service Terrible customer service. I was scammed out of $650 and PNC said they would return it to my account. A week later I got a letter in the mail saying "you authorized the charge" so request denied.

Customer Service???? My PNC card was canceled due to suspicious activity. They said my card would take 5-7 business in mail. Never received. I called again and received the same response. I called again and asked if I could get the card sent overnight. The person put me on hold fir 20 minutes. She said she mail it out. I asked for it to be sent overnight again. She suggested I go to my branch. TOTAL INCOMPETENCE!!