Customer Service???? My PNC card was canceled due to suspicious activity. They said my card would take 5-7 business in mail. Never received. I called again and received the same response. I called again and asked if I could get the card sent overnight. The person put me on hold fir 20 minutes. She said she mail it out. I asked for it to be sent overnight again. She suggested I go to my branch. TOTAL INCOMPETENCE!!

Automation of PNC Bank Feedback Automation of PNC Bank is a terrible and disturbing trend. No human contact for bad service! PNC Financial Services CEO William Demchak tells financial analysts PNC Bank is going to "'change the world" and "remove tellers so that we have more automation."Today, 90 percent of PNC Bank branches have tellers. In five years, only one-third of them will. Some people are wary of the coming change.

I've used this bank 25* years (includes… I've used this bank 25* years (includes the prior banks - prior to it becoming "PNC") I had no issues. However, they have the WORST interest rates, promotions, credit card points and online access to better account portfolios. I've cost myself by not closing my accounts sooner.

PNC HORRIBLE BANK PNC customer service is HORRIBLE. Unable to solve the most basic banking issue. Take your banking elsewhere.

Seven years and i'm done. After about seven years with PNC, i'm leaving. They have restricted my spending, they have denied my disputes of scams, and they constantly go down when rent is due. I'm sick of them being unreliable and outright against me. Their new commercials say they are boring? Yes, and they are lazy too. Pick a better bank.