THH
GBIf I could give zero stars I would If I could give zero stars I would Deny, deny, deny. That is all they do. They keep asking for more information for a claim. Then deny it for something they have already received. Now they have denied saying it wasn't medically necessary although two Dr. opinions say differently. I will be filing a claim with the Insurance commission claims board. Like anyone would go through gum surgery for the fun of it.
K.c.
GBScams and lies. Zero stars I'd give this company a zero if possible. Agent Denise Socher was completely unavailable and never contacted me in a timely manner. She lied and told me my short term disability claim would begin 4 months after my car accident claim was submitted. I submitted all paperwork and they made me pay my premium while they waited for a doctor review. They NEVER spoke to my doctors and they STOLE MY MONEY. This company is a scam. Don't get any disability insurance from them.
Frank Strom --
GBChris Sullivan's promise of $500 due me. Frank Strom I would like to share an experience that i had with Chris Sullivan..Managing Director..Mutual Of Omaha. On Friday, July 7, 2023 at 04:19:59 PM PDT, Chris Sullivan e-mailed me the following. I’m still working on getting you paid, there’s been some unforeseen glitches in our system, I appreciate your patience. On July 7, i also received an email from Shawna Melville, the recruiting manager for California, Concord office. She stated that Mutual Of Omaha were now processing a check for $500, due me. I received the direct deposit on July 11. .. I was originally promised the money on June 9TH.,by Chris Sullivan, managing director , in the Concord office. His prior communication with me was on June 22. I'm sure this is not the way Mutual Of Omaha conducts business. I would like a letter of apology from Chris Sullivan. Thanks for your attention to the above matter. I remain, Frank Strom.
Anna Robertson
GBThe worst experience ever The worst experience ever! They sent me an e-mail with the temporary card without any notice that it hadn't been eligible yet! I found that right on the dentist's chair! Hopefully, at this moment I did an x-ray only. Okay, I paid by cash, and waited for 2 days for another e-mail which said that now my insurance was definitely working and I could go to the dentist. I made an appointment to the next day. I was so shocked when found that my policy still hadn't been in the system! That's ridiculous! Moreover, the support told me that it could appear in the system... by the next week! So they didn't know the exact date when it should happened. I canceled my policy and asked for a refund. I don't recommend anyone to buy insurance there!
Anne Williams
GBMutual of Omaha; not worthy Mutual of Omaha;I've been waiting half an hour for them to answer the phone, but they never do. They also never confirm claims or return calls. They try to collect memberships even when you're disabled, and there's no empathy or professionalism. It's terrible.