The rep was awful Jayla was awful! She cannot read and has no comprehension skills. I advised to her I haven’t logged into my account because it gave me errors due to them having wrong info I’m assuming as I’ve never set a passcode or anything. She proceeded to argue that I supposedly did and I said well there must be a breach in security and she just screenshot my email and sent it to me. Like what an absolute idiot. She shouldn’t or I guess he depending on what that person is shouldn’t be in customer service if they aren’t going to work on a solution. As soon as I get access to my account I am pulling my money out and closing it as I would never do business with such crappy people. Do better Branch. Maybe you will have more than 2 stars yikes!

If I can put zeros I would my account… If I can put zeros I would my account got hacked multiple times and not once did the notify me or anything. They are a joke. Spark driver needs to go with a better company. Got hung up on the whole sha-bang. Still fighting with them today to shut down my account, still haven’t after I went through the whole process.Red flag!! Save your time and go with an actual bank or a trusted one that will alert you on theft etc charges.

Can't get an advance on my paycheck Can't get an advance on my paycheck, because, apparently, I need approval of my 11 year employer, and I don't have any, "default advances"?! GFY! Don't expect anything different from a, "company", run by somethig with a name that sounds like, sukadik!

The reps I've talked to were decent… The reps I've talked to were decent enough. However, I would advise against using it. Even for Uber. It takes days to get an Email address changed and forever to even get a rep on the phone. Unfortunately, Ubers security algorithms can randomly lock you out of your instant pay accounts without being able to edit them for days at a time too. So rn I don't trust either. My only recourse is pulling my days earnings straight from a branch free ATM and depositing the cash directly into my own banks ATM.

It's an online bank,if you have any issues,it's not very helpful. I originally got the app due to the job that I had. I was a delivery driver and the only way to get paid, at the time, was this online account.I honestly didn't mind it at the beginning, but noticed a few things in the past few months or so. When you have an issue or problem, the automated system sends an email,as most apps do. However, it doesn't seem to get resolved in a timely manner. I only use it now, for the option of the savings that they started about a year ago or so. Other than that, I don't like to use it as much as I used to. I have an account with a bank that actually has an office and you can go speak with an actual person.