I started a FIRE.com business account… I started a FIRE.com business account two years ago to use when invoicing clients in the UK and Europe. The performance and service have been excellent. Firstly it's a real bank account (two actually - EUR and GBP). I get my own IBANs just like any other bank. Secondly incoming and outgoing transfers are rapid. Incoming UK BACS credits the same day if received by 1530 GMT and incoming EURO SEPA by 1630. Finally the APP is slick and reliable and the security is strong, I get notifications in real time on all spending. Customer Service is good as well, far superior to a high street bank. The only quibble is some exotic payment methods will bounce back - like WIREs, but you just have to educate clients on that. First class product.

We’ve had a business account with Fire… We’ve had a business account with Fire for four years and their service is awesome. I would recommend Fire to any business owner looking for fast, convenient banking. Technologically they are way ahead of the pack. I have total confidence in their support team who respond immediately with knowledgeable and informed solutions no matter how trivial. Fire is also blazing a trail with Open Payments, making it easy for us to accept payments directly from our clients’ bank accounts with no credit card or third parties involved. The future of business banking!

Simple and efficient The process took a while to complete due to the structure of our company, this being said the customer experience is very good. Every question is always answered within approx 24h and when there is an issue with the site a correction is uploaded the same day and all works great. Good and reliable company.

Absolutely ridiculous service with bank transfers Bank transfers Incoming and outgoing are done at around 9am and 4pm each day Monday to Friday so faster payments don't apply I've had numerous Payments sent to me over the weekend which are meant to be credited around 9am Monday morning, only received one of my payments Only form of customer service is email and they don't reply Absolutely ridiculous service

Clear and concise answers from the Support Team!!! Clear and concise answers!!! We had some issues with our company account being invoice twice by a hotel in the Netherlands, further to our stay. Wrote to the support staff at Fire and we received a very clear and detailed reply within 48h, from Alice, who explained that the amount had only been held as a pre-authorization on our debit card, and were immediately refunded to our account when the hotel told us it should take 30days.. Well done Fire, in a world that is increasingly becoming more and more digital, you need a bank that can step in and reply to your query and provide assistance so that you don't feel ''forgotten''... Thank you again and keep it up...