Joined Excite Credit Union to be able… Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was extended once, with a second extension in effect. Then it expired prior to funding and recording. Not a great experience !

I applied for refi my home loan I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that is bad service. i dont want to write bad things for people but you ask for my opinion. thanks Ali.

I have excite for my car loan I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The payment cleared never had any returns. When I called to complain they told me to dispute it with the credit bureau and they would update it. Did exactly what they said just for them to mark the late payment as accurate. They also lock you out of the online portal to make payments. I have never dealt with a company that had such underhanded practices. Stay away from this company.

difficult situation made easy My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the following week, she remembered me and promptly addressed all my questions. I could not have asked for better service. LaQuandra made a difficult situation easy.

The worst credit unions to open a account with One of the worst credit unions. stay away from opening an account here. They will ask for all documents and finally deny the application on absurd grounds.