Alex Zuniga
GBI had an amazing experience with… I had an amazing experience with Verenice Arreola. She was helpful, knowledgeable and understanding. She went above and beyond to help us with our car loan. She was always available and returned our calls in a promptly matter. Is she’s not a manager she should be or get a ride. Thank you for a great experience. -Alex Zuniga
CHRISTINE
GBJoined Excite Credit Union to be able… Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was extended once, with a second extension in effect. Then it expired prior to funding and recording. Not a great experience !
anil patel
GBI applied for refi my home loan I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that is bad service. i dont want to write bad things for people but you ask for my opinion. thanks Ali.
RANDY L HERRIOTT
GBCrappy service A mistake was made and excite let me get clobbered with overdraft fees. Never did they try once to let me know. I deposited $60 00 into my account and the receipt indicated a 400.00 balance not a negative amount .
Lynn Hairston
GBBEING HELPED BY AN ANGEL... I want to tell everyone about the young lady that assisted me with making an online payment. Her name is Thu and she lives in California. The young lady was so very kind to me and very knowledgeable of the system. I couldn't get in and she stayed with me a very long time until she had me in. My only suggestion is that you continue to hire people like Thu. She makes your company great!