Felipe answered my questions quickly… Felipe answered my questions quickly and clearly. He gave useful direction on where and what to do in order to get the further information I was seeking. It was educational, as I am relatively new to crypto. Thank you Felipe, and ZenGo as well.

As a newbie to Bitcoin As a newbie to Bitcoin, ZenGo have been very patient, timely & Professional to my many questions over the last year,(which they have probably answered 1000s of times to others like me!). My latest query included several screenshots sent Saturday 8.30pm UK time. As always, I got a full professional, polite reply within 10 minutes from Jacobo,(not the 1st time he has been mentioned here). ZenGo is constantly evolving, to make it easier to trade, Swop or sell purchased coins with credits going direct into your bank account. As shown recently in the news, Bitcoin trading is Volatile, (as it would seem so are the companies that operate within the Bitcoin Space). Do your research - you will find ZenGo is solid.

Hello each time I’m having difficulties… Hello each time I’m having difficulties while trying to buy crypto i make sure i message your support and your replies are very fast and awesome, this is the very best app I’ve used to far, really love your sevice

Crypto gone I recently made a transfer from another wallet to my ZenGo wallet but I made a mistake. I sent BNB smart chain to my Ethereum address. ZenGo doesn't support BNB smart chain so although the transfer was successfull it never arrived in my ZenGo wallet. With BscScan I can see the BNB is there. ZenGo support says the money is gone and maybe when they support the coin in the future it,s accessible for me. But if that ever happens is not sure.

I love Zengo I love Zengo. So far I have had no issues with them. Customer support is very fast and helpful if you have any issues, questions or concerns. The wallet is very simple to use and straight forward. The fees are also some of the best I’ve found. I’ll never use another wallet! Thanks ZenGo!